Legal
How Romanus Junk Removal collects, uses and protects your information when you visit our website, request an estimate, call or text us, or respond to one of our ads.
Romanus Junk Removal (“Romanus,” “we,” “us,” or “our”) is a locally owned junk removal company serving Charlotte, NC and the surrounding area. This Privacy Policy explains what information we collect when you visit romanusjunkremoval.com, request a quote, call or text us, or respond to one of our ads, and how we use and protect that information.
Information you give us. When you request a quote, book a job, call, text, email, or fill out a form on our website or on Facebook or Instagram, we may collect:
Information collected automatically. When you visit our website, we and our service providers may automatically collect your IP address, browser and device type, pages visited, the website or ad that referred you, and similar usage data through cookies, pixels, and similar technologies.
Call tracking. We use a call-tracking service to understand which ads and web pages lead to phone calls. When you call one of our tracking numbers, the service may log your phone number, the date, time, and length of the call, and the ad or page that led to the call. Calls may be recorded for quality and training purposes.
If you give us your mobile number, we may text you about your quote, appointment, or job. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. We do not sell, rent, or share your mobile number or text-messaging consent with third parties or affiliates for their marketing purposes.
We use tools such as Google Analytics, Google Tag Manager, Google Ads, and Meta (Facebook and Instagram) to understand how visitors use our website and to measure and improve our advertising. These providers may use cookies and similar technologies to collect information about your visits to our site and other sites, and may use it to show you relevant ads.
You can limit this by adjusting your browser’s cookie settings, visiting Google Ad Settings, installing the Google Analytics opt-out browser add-on, or updating your ad preferences in your Facebook or Instagram account settings.
If you submit a lead form through one of our Facebook or Instagram ads, Meta shares the information you submit with us so we can contact you about your request. Meta’s own privacy policy governs how Meta handles that information on its platforms.
We do not sell your personal information. We share it only:
We keep personal information only as long as we need it to provide our services, keep accurate business and tax records, resolve disputes, and meet legal requirements.
We use reasonable administrative and technical safeguards to protect your information. No method of transmitting or storing data is completely secure, so we cannot guarantee absolute security.
You can ask us to access, correct, or delete the personal information we hold about you by contacting us using the details below. You can opt out of text messages by replying STOP, and out of marketing emails by using the unsubscribe link or contacting us.
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Our website may link to other websites, such as our Google Business Profile or social media pages. We are not responsible for the privacy practices of those sites.
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the “Last updated” date above.
If you have any questions about this Privacy Policy or how we handle your information, contact us:
Romanus Junk Removal
Charlotte, NC
Phone: (980) 372-4475
Email: fabian@romanusjunkremoval.com
Call, text or email us and we’ll give you a straight answer.
Free estimates by photo, video or on-site visit. Open 6am–10pm, every day.
